Frequently Asked Questions
Answers to common questions about how Pennymoor works, what it costs, and how to get the most from it. If you can't find what you're looking for, our contact page is a good next step.
What exactly does Pennymoor do?
Pennymoor analyses your investment portfolio using AI-driven models to highlight concentration risk, diversification gaps, and exposure patterns that may not be obvious at a glance. It is designed to give everyday investors clearer insight into their holdings, not to manage money on your behalf.
Is Pennymoor a financial advisor?
No. Pennymoor provides analytical tools and educational insights about your portfolio. It does not offer personal financial advice, and nothing on this site should be read as a recommendation to buy or sell any specific investment. We encourage you to consult an independent financial advisor before making decisions.
How do I connect my portfolio?
Typically, you link your existing brokerage or investment accounts, or upload your holdings manually, depending on the option available in your account setup flow. Once connected, Pennymoor processes your data to generate an analysis.
Is my financial data secure?
We take data protection seriously and apply industry-standard safeguards to the information you provide. For full details on how your data is collected, used, and protected, please see our Privacy Policy.
How often is my portfolio analysis updated?
Update frequency depends on your account settings and how often you sync your holdings. Many users choose to review their analysis periodically rather than constantly, since portfolio risk tends to shift gradually rather than daily.
Do I need investment experience to use Pennymoor?
No prior experience is required. Pennymoor is built to present portfolio insights in plain language, with the aim of helping both newer and more experienced investors understand their risk exposure more clearly.
Can Pennymoor guarantee better investment returns?
No tool can guarantee returns. Pennymoor is designed to improve visibility into your existing portfolio so you can make more informed decisions. As with all investing, the value of your holdings can fall as well as rise, and past performance is not a reliable indicator of future results.
What types of accounts or assets can I analyse?
This depends on the connection options supported at the time you sign up. In general, Pennymoor is built around common investment account types and standard asset classes. Specific availability may vary, so check within your account for current options.
Is there a free trial or plan?
Pricing and any trial options are presented during sign-up and may change over time. For the most current details, please review the information shown when you start the "Get started" process or reach out via our contact page.
Can I cancel my account at any time?
Yes, you should be able to manage or cancel your account from within your account settings. If you run into any issues, our contact page is the best way to reach us for assistance.
Who is Pennymoor best suited for?
Pennymoor is built for everyday investors who want a clearer picture of the risk in their portfolio without needing to interpret complex spreadsheets or institutional-grade reports themselves.
Still have questions?
We're happy to help with anything not covered above.